5 Easy Tricks for Small Businesses to Generate Website Leads (Infographic)

Small businesses need to generate leads through their website. Unfortunately, they tend to be the sector least equipped to do so. There are some basic things you can do to generate website leads, however. Here are our top tips to do just that. Ways To Generate Website Leads Mobile Friendly is a Must Despite it […]

How to Get More Customer Engagement on Your Website

Just because you build a business website, does not mean that prospects will come. But once someone visits your site, how can you keep them there through effective  engagement? The goal is to increase the number of pages they view and the overall time they spend on the site. More time will ultimately mean a […]

Minority Businesses Struggling With Credit According to Experian Report

Minority businesses still struggle with credit in a way other small businesses do not, a report from global business analytics firm Experian says. According to Experian, minority-owned businesses see an average business credit score of 49.7, five points lower than other U.S. companies. Meanwhile, minority small business owners struggle with an average consumer credit score […]

Best Motivational Quotes for Creative Entrepreneurs

There is something special about motivational quotes. No matter how many times you read and re-read them, they never cease to help you reassess, refine and freshen up your place in the universe. They are like mini-books, authored just for you by people who have achieved some level of influence and success in their chosen […]

What Are Top Performing Customer Service Companies Doing?

How well does your company’s customer service measure up? Salesforce.com recently released a survey of nearly 2,000 global companies that are leaders in customer service. The study looked at common service benchmarks, service trends for the year ahead, and the factors that define high-performing customer service teams. Here’s what the survey uncovered about top-performing customer […]

Shippo Finds the Cheapest Way to Ship Ecommerce Products

One of the more important aspects of an ecommerce business is shipping. If a company doesn’t have the right platform in place, getting the item a customer has ordered to them can be a problem, which can translate to high customer attrition rates. Shippo was established to provide a new level of efficiency when shipping while […]

The Venture Capital Industry is Still Rightsizing

A few years back, I made a presentation on “Trends in Venture Capital” at a Federal Reserve Bank of Cleveland event. Every few months or so, I receive an email from someone asking me if I have updated the tables and charts in that presentation. Even though much of the data I used for that […]