Give Small Business Owners an Even Break, Pass a Minimum Standard for Paid Sick Leave

Amanda Ballantyne National Director of the Main Street Alliance wrote a rocking piece on paid sick leave over at Huffington Post. While business owners should be empathetic of their employees, a paid sick leave standard is far more than a demonstration of empathy; it’s good business. The business case for providing earned sick time is evident. […]

One Foot In Front of the Other: The Continuing Strides of Women in Business

By Jania Bailey, CEO of FranNet When I was first entering the loan business back in Paducah, my bank president at the time suggested that I shadow a woman in Nashville who had made a name for herself in the banking industry. Observing her during that time, when the business culture didn’t dictate the same […]

Florida Government Spending Bypasses Minority Businesses

Lillian D. Singh – Associate Director, Racial Wealth Divide Project @ Corporation for Enterprise Development Co-authored by Torey Alston Gender and racial bias — intentional or not — in the process of awarding contracts in construction, architecture, engineering and professional services is a major hindrance to small business growth for minority- and women-owned companies. Year after […]

The 4 Kinds of Work in the Future

HBR’s Work in the Future Will Fall into These 4 Categories has a great 2X2 matrix (below) showing the 4 different types of work likely over the next decade. Two things really struck us about this article and chart. The first is all 4 quadrants assume the growing use of contingent labor. But contingent labor is […]

The Most Effective Ways for Small Businesses to Break Away from the Competition

Standing out in the crowd By Emma Sturgis Businesses need to be different in order to succeed. No one will really pay attention to a business which offers the same services or products as another company. Breaking out of the look-alike mold requires you to take some unique steps, such as the following: Choose to […]

What Are Top Performing Customer Service Companies Doing?

How well does your company’s customer service measure up? recently released a survey of nearly 2,000 global companies that are leaders in customer service. The study looked at common service benchmarks, service trends for the year ahead, and the factors that define high-performing customer service teams. Here’s what the survey uncovered about top-performing customer […]

Shippo Finds the Cheapest Way to Ship Ecommerce Products

One of the more important aspects of an ecommerce business is shipping. If a company doesn’t have the right platform in place, getting the item a customer has ordered to them can be a problem, which can translate to high customer attrition rates. Shippo was established to provide a new level of efficiency when shipping while […]

21 Clever Spring Marketing Campaigns and Tips

Spring is in the air. And with it comes a whole host of exciting Spring marketing ideas that your business can capitalize on. To get some fun ideas for Spring marketing campaigns, take a look at the tips from marketing experts below. Spring Marketing Campaigns and Tips Read The Whole Article @ #SmallBusinessTrends